Sales Operations Analyst Sunnyvale, California North America

Company: eGain Corporation
Location: Sunnyvale
Posted on: January 23, 2025

Job Description:

Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don't take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.Duties/Responsibilities

• Performs planning and analysis activities for sales operations.
• Develops actionable insights to improve team sales effectiveness.
• Assists in building out Sales Toolkit of best practice and sales support materials.Education and Experience
  • Prior experience completing insightful sales analysis and presentations is required.
  • Experience with Microsoft Dynamics is preferred.Our Hiring Process is "Easy with eGain"Step 1: Written aptitude test - this is a GRE style test (60 minutes or less).Step 2: Panel interview (in-person at eGain Sunnyvale office).Step 3: Take-home case and in-office presentation.Next stepEmail your resum-- to hiring@egain.com with the position title "Sales Operations Analyst" in the email subject.Compensation
    • The base salary range is $100,000 to $120,000 per year.
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