The North Face: Sales Associate - Berkeley Factory Outlet

Company: Vans
Location: Berkeley
Posted on: September 19, 2024

Job Description:

The North Face: Sales Associate - Berkeley Factory Outlet Sales Associate As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating best-in-class customer experience in the store. You will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store. How You Will Make a Difference Responsibilities:

• Provide a high level of personalized customer engagement.
• Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
• Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
• Achieve sales and productivity goals by utilizing all available resources to meet the customers' needs.
• Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment.
• Assume cashier duties as needed.
• Assist in the execution of all Loss Prevention initiatives.
• Assist in the overall visual and operational maintenance of the store. What You Bring Required
  • Ability to genuinely and comfortably engage with a diverse group of customers.
  • Customer service experience.
  • Ability to collaborate, work as a team, and be adaptable in the workplace.
  • Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
  • Excellent written and verbal communication skills.
  • Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store's customer base.
  • Attention to detail.
  • Proficient computer skills including word processing, spreadsheets, and software programs. Preferred
    • High School Diploma or GED. Physical
      • Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
      • Standing required for entire work shift.
      • Bend, lift, open and move product up to 50 pounds as needed.
      • Use ladders for visual merchandising, light adjustments, and window banner placement. What's In It for You We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. Detailed information on the benefits options you qualify for will be provided upon hire. NEVER STOP EXPLORING Hiring Range: $15.12 USD - $22.68 USD per hour Minimum Start Rate: $19.07 Please note that we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees.
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Keywords: Vans, Santa Rosa , The North Face: Sales Associate - Berkeley Factory Outlet, Sales , Berkeley, California