Principal Enterprise Architect - Microservices (Azure)
Company: Servicenow
Location: Santa Clara
Posted on: November 1, 2024
Job Description:
Company DescriptionIt all started in sunny San Diego, California
in 2004 when a visionary engineer, Fred Luddy, saw the potential to
transform how we work. Fast forward to today - ServiceNow stands as
a global market leader, bringing innovative AI-enhanced technology
to over 8,100 customers, including 85% of the Fortune 500. Our
intelligent cloud-based platform seamlessly connects people,
systems, and processes to empower organizations to find smarter,
faster, and better ways to work. But this is just the beginning of
our journey. Join us as we pursue our purpose to make the world
work better for everyone.Job DescriptionThe Digital Customer
Experience (DCX) team creates consumer-grade digital experiences
and products that help our customers and partners be successful and
realize the value of their ServiceNow investment. Leveraging the
latest technologies, and built on ServiceNow's intelligent
platform, we deliver a seamless, personalized experience at every
step of our customers' journey. The products we build power digital
business for ServiceNow and can even become commercially
available.Come join the Digital Customer Experience (DCX) team,
within the Digital Technology organization, and work with a
talented group of PMs, developers, designers, and researchers.
We're all about delivering delightful, secure customer and employee
experiences that accelerate ServiceNow's journey to become the
defining enterprise software company of the 21st century.
Ultimately, we strive to make the world work better for our
employees and customers when you work in ServiceNow Digital
Technology, you work for them.What you get to do in this role:
- Partner in developing a transformative approach to design
architecture and build customer and employee experiences of the
future
- Lead the alignment of Digital Customer Experience strategy with
the strategic priorities of the company
- Engage and provide architecture thought leadership across Chief
Digital and Information Officer and CDIO's leaders
- Analyze gaps in technology architecture and translate them into
opportunities, with a roadmap to attain strategic outcomes
- Evaluate and define vendor strategy that supports Architecture
tenets
- Partner with senior business stakeholders to understand
business outcomes and lead capability maturity led technology
investment decisions
- Lead and drive roadmaps towards a future/target state reference
architecture
- Lead solving complex design challenges and resolve
technological disagreements with informed architecture
patterns
- Lead the design of Enterprise architecture policies and
guidelines to manage and guide DCX and stakeholders
- Lead and partner with Early Technologies teams to foster
innovative thinking and drive PoCs to experiment disruptive
technologiesQualificationsTo be successful in this role you have:
- Minimum of 12+ years of Industry experience with 3+ years
leading Cloud Architecture team and 5+ years in varying Architect
roles
- Expert level practical knowledge of microservices solutions
including event driven model
- Experience in leading Architecture strategy to align company
priorities with technology outcomes, define target state
architectures with roadmaps
- Strong and deep technical expertise across applications, data,
infrastructure, and integrations as well as strong domain knowledge
on what is "best in class" digital experience for Enterprise
products
- Strong understanding of ServiceNow Platform
- Hands on experience with Azure cloud solutions is a plus
- Excellent presentation, negotiation and persuasion skills, and
experience interacting with both business and technology teams, at
all levels
- Lead global team of high performing Enterprise Architects and
influence community of Architects in the company
- Understand the significant industry shifts taking place in the
current landscape, and be able to design forward-thinking,
innovative and impactful solutions.
- Inquisitive mind, endless curiosity and passion for learning
about technologies, industries and new approaches to doing
things
- Experience working in Agile "ways of working" in high growth
environment
- ServiceNow Certified Master Architect and/or Certified
Technical Architect is a nice to have
- TOGAF or related Certification preferredNot sure if you meet
every qualification? We still encourage you to apply! We value
inclusivity, welcoming candidates from diverse backgrounds,
including non-traditional paths. Unique experiences enrich our
team, and the willingness to dream big makes you an exceptional
candidate!Compensation and BenefitsFor positions in this location,
we offer a base pay of $181,100 to $316,900, plus equity (when
applicable), variable/incentive compensation and benefits. Sales
positions generally offer a competitive On Target Earnings (OTE)
incentive compensation structure. Please note that the base pay
shown is a guideline, and individual total compensation will vary
based on factors such as qualifications, skill level, competencies,
and work location. We also offer health plans, including flexible
spending accounts, a 401(k) Plan with company match, ESPP, matching
donations, a flexible time away plan and family leave
programs.Additional InformationWork PersonasWe approach our
distributed world of work with flexibility and trust. Work personas
(flexible, remote, or required in office) are categories that are
assigned to ServiceNow employees depending on the nature of their
work. .Equal Opportunity EmployerServiceNow is an equal opportunity
employer. All qualified applicants will receive consideration for
employment without regard to race, color, creed, religion, sex,
sexual orientation, national origin or nationality, ancestry, age,
disability, gender identity or expression, marital status, veteran
status, or any other category protected by law. In addition, all
qualified applicants with arrest or conviction records will be
considered for employment in accordance with legal
requirements.AccommodationsWe strive to create an accessible and
inclusive experience for all candidates. If you require a
reasonable accommodation to complete any part of the application
process, or are unable to use this online application and need an
alternative method to apply, please contact for assistance.Export
Control RegulationsFor positions requiring access to controlled
technology subject to export control regulations, including the
U.S. Export Administration Regulations (EAR), ServiceNow may be
required to obtain export control approval from government
authorities for certain individuals. All employment is contingent
upon ServiceNow obtaining any export license or other approval that
may be required by relevant export control authorities.
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Keywords: Servicenow, Santa Rosa , Principal Enterprise Architect - Microservices (Azure), Professions , Santa Clara, California
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