Remote Customer Service Representative
Company: VirtualVocations
Location: Concord
Posted on: November 19, 2024
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Job Description:
A company is looking for a Remote Customer Service
Representative to support clients' customers as a first point of
contact.
Key Responsibilities:
Answer inbound calls from customers regarding account inquiries and
issues
Resolve customer complaints and provide accurate information using
available resources
Process transactions through web-based applications and maintain
knowledge of company policies
Required Qualifications:
Must be at least 18 years of age
High School Diploma or equivalent is required
Minimum of six months experience in call center or customer service
roles
Must pass a background check and security clearance
Must have verified high-speed internet service and a dedicated
workspace
Keywords: VirtualVocations, Santa Rosa , Remote Customer Service Representative, Hospitality & Tourism , Concord, California
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