Assistant Property Manager - Highland Park, The Baker & The Rosa (Richmond, VA)
Company: Enterprise Community Partners
Location: Santa Rosa
Posted on: October 23, 2024
Job Description:
Enterprise is a national nonprofit that exists to make a good
home possible for the millions of families without one. We support
community development organizations on the ground, aggregate and
invest capital for impact, advance housing policy at every level of
government, and build and manage communities ourselves. Since 1982,
we have invested $72 billion and created 1 million homes across all
50 states, the District of Columbia, Puerto Rico and the U.S.
Virgin Islands - all to make home and community places of pride,
power and belonging.Join us at enterprisecommunity.orgWorking at
EnterpriseAt Enterprise, you'll be part of a diverse, committed
team making a difference every day. You will collaborate with some
of the smartest minds and biggest hearts in our field. You'll be
empowered to drive systems change and take bold steps to advance
racial equity. And you will find a career home where you're valued
and supported in your growth journey.Enterprise offers career
opportunities in our with an.Job Description Summary:Ensures a safe
and attractive living environment for residents, exceptional
quality and service, sustained resident satisfaction, operational
efficiency, and strong financial results. Serves in the capacity of
the Property Manager in his/her absence.Job Responsibilities:
- Consistently and genuinely demonstrate theHEROESprinciples
ofHELPFUL, ENGAGED, RESPONSIVE, OUTSTANDING, EXCELLENCEandSUCCESSin
all activities and interactions.
- Consistently and genuinely demonstrates the STARS principles of
Service, Teamwork, Action, Reputation and Success in all activities
and interactions.
- Interacts routinely with residents; communicates effectively,
appropriately, and courteously with residents, associates,
management and guests to ensure that all areas of concern are
addressed promptly and professionally.
- Implements sales and marketing activities both on and off site
to achieve occupancy goals; recommends strategies to adjust
activities as needed in response to market conditions, competitive
pressures, apartment turnovers, and other factors influencing
occupancy; maintains knowledge of competitive properties and market
trends and makes recommendations as appropriate.
- Complies with Enterprise Residential's policies and procedures
and external regulatory requirements; ensures solid understanding
of Enterprise Residential's operational and human resources
policies and procedures.
- Ensures strict compliance with the Fair Housing Act, shows and
leases apartments; qualifies prospective residents in compliance
with program requirements; manages lease renewal process.
- Collects rents, monitors and manages delinquencies and
collections, and maintains accurate records.
- Provides direction to the team in the absence of the Property
Manager.
- Promotes resident services initiatives in conjunction with the
Resident Services Department; drives efforts at the community
level, engaging residents in social, educational, planned
activities and events.
- Prepares, monitors, and distributes reports on a variety of
operational and financial data.
- Assists in processing property expenses such as vendor
invoices.
- Participates in and attends all required training
sessions.
- Keeps Property Manager informed of any information that could
affect property operations.
- Supports other communities as assigned by management.
- Other duties as assigned.Supervisory Responsibilities:While
this role has no direct reports, the Assistant Property Manager may
act in a supervisory capacity, under the direction of the Property
Manager.When participating in supervisory responsibilities such as
recruiting, interviewing, hiring, and training associates;
planning, assigning and directing the work of associates;
appraising performance, rewarding and counseling associates;
addressing complaints and resolving problems, s/he carries out
supervisory responsibilities in accordance with Enterprise
Residential policies and applicable laws.Total Rewards at
Enterprise:
- You will be working with a group of talented professionals who
are motivated by serving the community and addressing the need for
affordable housing. Enterprise offers a comprehensive total rewards
package for you and your family.
- The base hourly rate for this role is between
$23.00-$25.42/hour depending on level of skills and
experience.
- The hourly range for this position is represented by the low
and high end of the range for the amount to be paid for the
position. Salaries paid at Enterprise will vary based on factors
that may include skills, education, location, experience, and
performance. The salary range is just a part of the total rewards
package provided to employees at Enterprise, and other rewards may
include annual performance bonuses and generous paid leave
programs.
- At Enterprise, our benefits form a major component of our total
rewards package. Benefits include dental, health, and vision care
plans, as well as family-building benefits, such as fertility,
adoption, surrogacy support, and gender-affirming care. Enterprise
allows flexible work arrangements to promote a better work-life
balance. We offer health advocacy, EAP, and mental health benefits.
We round out our total rewards package by offering financial
education, wellness programs, and auto-enrollment in the company's
401(k) plan with employer matching contributions. Finally, you will
have learning and development opportunities, including tuition
reimbursement for job-related courses and certifications. Thank you
for your interest in joining the Enterprise team in our effort and
commitment to serve others.Qualifications:
- Minimum three (3) years' experience in property management,
leasing, or a related field.
- High School Diploma or G.E.D.
- NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit
Specialist) Certification or equivalent certification from a
nationally-recognized compliance training program and experience,
or ability and commitment to obtain certifications at the next
available course offering.
- Ability to work in a fast-paced environment demonstrating
strong organizational and follow up skills along with an ability to
manage multiple priorities.
- Strong verbal and written communication skills with the ability
to interact, in English, with a diverse group of associates,
residents and external agencies.
- Ability to apply reason, logic, and problem-solving skills to
resolve typical operational issues.
- Ability to read, in English, at a level sufficient to
understand policies and procedures, safety notices, general
business correspondence and/or documentation.
- Strong computer and keyboarding skills with proficiency in
Microsoft Word and Excel and the ability to quickly master new
applications.
- Excellent interpersonal skills. Positive attitude, enthusiasm
and energy. strong customer service orientation to older
adults.
- Strong attention to detail.
- Ability to handle a high volume of telephone calls.
- Possess and maintain timely and reliable
transportation.REQUIREMENTS:Possess and maintain timely and
reliable transportation.PHYSICAL DEMANDS AND WORK ENVIRONMENT:The
physical demands and work environment characteristics described
here are representative of those that must be met by an associate
to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.Physical Demands
While performing the duties of the job, the associate is often
required to read, write, stand, walk, sit, use hands to finger,
handle, or feel objects, tools, or controls, reach with hands, and
arms, balance, stoop, kneel crouch, talk, and hear. An individual
in this position will be required to push, lift or carry weight up
to 25 lbs. Specific vision abilities required by this job include
close vision, distance vision, peripheral vision, depth perception,
and the ability to adjust focus. Must also have the ability to
access all areas of the community without the assistance of an
elevator.
Keywords: Enterprise Community Partners, Santa Rosa , Assistant Property Manager - Highland Park, The Baker & The Rosa (Richmond, VA), Hospitality & Tourism , Santa Rosa, California
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