Device Services - Lab Engineer

Company: Apple Inc.
Location: Santa Clara
Posted on: February 1, 2025

Job Description:

The Device Services (DS) Infrastructure team is seeking a results-driven and meticulously organized lab engineer. We manage a fleet of thousands of Apple devices used in a centralized, automated test system which is a critical tool used by engineers developing for iOS, watchOS, tvOS, and macOS. This position will provide the opportunity to work with the latest Apple hardware and software and be part of a rapidly growing organization. In this position, you will be responsible for supporting lab automation used by Software Engineering testing code changes to components.DescriptionWe are looking for a motivated and service-oriented individual, who loves working on infrastructure. You must enjoy working on multiple concurrent projects in a fast-paced environment that fosters growth, teamwork, and innovation. Some of your day-to-day activities will include:

• Maintaining a fleet of thousands of iOS/macOS devices and peripherals across multiple labs
• Ensuring devices and systems are up and available for testing
• Provisioning and deployment of released/unreleased hardware
• Debugging and troubleshooting device hardware/software failures
• Developing scripts and automation for managing machine configuration and software deployment
• Providing support to engineering in debugging systemsMinimum Qualifications

• 5+ years experience administrating software services in Unix environment and automated provisioning of systems
• Experience with shell scripting or Python
• Knowledge of Puppet, Ansible or other configuration management tools
• Familiarity with Git or other source control systems
• Excellent communication skills are a requirement due to the high level of interaction with engineering teams, management, and other organizations within Apple
• Creative thinker and strong problem solver with meticulous attention to detailPreferred Qualifications
  • Experience working in fast-paced engineering environments
  • Experience working with RESTful services
  • Core understanding of LAN network infrastructure
  • Experience with common data center infrastructure (HVAC, power distribution, copper and fiber cabling, rack types and capacities etc---)
  • Experience with using/administrating macOS, iOSEducation & ExperienceBS degree in technical field, such as Computer Science or Engineering or equivalent work experience.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
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Keywords: Apple Inc., Santa Rosa , Device Services - Lab Engineer, Engineering , Santa Clara, California