Senior Backend Engineer, Postman Insights

Company: Tbwa Chiat/Day Inc
Location: San Francisco
Posted on: February 1, 2025

Job Description:

Who Are We?Postman is the world's leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster.The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.Postman Insights is a 0-1 initiative with a vision to help guide a developer with little previous experience-in both the system being monitored and the Postman API Platform-to productively find and fix issues. Our goal is to help any developer locate API endpoints causing potential issues within 15 minutes of signing up for an account. This will empower even a new developer to find and fix issues in their first days on the job as easily as they can call an API today.Currently, our backend performs well for a small set of users, enabling seamless onboarding via the Postman Insights agent on ECS, K8s, and EC2. As we prepare for open beta, however, we need to elevate the system's performance to make it more real-time, enhance scalability to handle a significantly larger user base, and improve reliability with fault-tolerant, highly available systems. As an experienced backend engineer, you'll play a pivotal role in achieving these goals, ensuring our platform is ready to support the next wave of users with ease and efficiency.What you'll do

• Redesign system architecture to enable real-time observability and significantly improve responsiveness.
• Improve system architecture to allow the team to build and ship performant features more quickly.
• Scale the current backend system to support 100x, 1000x, and 10000x user growth while maintaining performance and reliability.
• Design and optimize system components and data flow to handle large volumes of real-time streaming data effectively.
• Build fault-tolerant and highly available systems to ensure consistent performance and uptime.
• Take ownership of the engineering roadmap for this area, setting the technical direction and priorities to align with team and business goals.
• Collaborate with the broader team to make strategic design and architecture decisions for Postman Insights, ensuring all decisions are well-documented and communicated effectively.
• Support the engineering manager by contributing to technical planning, onboarding new team members, and participating in hiring efforts to grow the team.About youYou're a pragmatic engineer who thrives on solving complex problems, scaling systems, and improving performance to handle exponential growth. You enjoy working on backend systems that demand a focus on real-time processing, fault tolerance, and high availability. You approach challenges with a growth mindset and a strong sense of ownership, mastering new technologies and driving impactful results.As an observability solution, our team has a fun and challenging set of backend scaling problems that will only get more interesting as we grow. As a key backend engineer for Postman Insights, you'll play a pivotal role in scaling and optimizing our platform. Your work will directly influence the success of our open beta and beyond, setting the technical foundation for a high-performing, scalable system while laying the groundwork for the growth of the team and our capabilities in this space.Must have:
  • 5+ years of experience developing and scaling backend systems for production-grade software.
  • Proven ability to independently design and deliver scalable, fault-tolerant, and high-performance systems, including leading at least two significant projects as a primary contributor or technical lead.
  • Experience with large-scale event processing systems and data storage solutions, for example SQL and NoSQL.
  • Strong communication skills, with experience aligning cross-functional stakeholders, documenting technical decisions, and driving solutions to meet business goals.
  • Experience defining and evolving system architectures, particularly for 0-1 initiatives, while balancing short-term delivery with long-term scalability.
  • Comfort with ambiguity and rapidly changing priorities in a startup-like environment.
  • Based in the San Francisco Bay Area.Nice-to-have:
    • Experience working on a 0-to-1 product.
    • Experience collaborating with remote and distributed teams across multiple time zones.
    • Experience working with time-series data storage and retrieval.What Else?In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. If you have little ones in your family, the creche allowance can help in supporting your work-life balance. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We're building a long-term company with an inclusive culture where everyone can be the best version of themselves.At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Noida, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.Our ValuesAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.Equal opportunityPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
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Keywords: Tbwa Chiat/Day Inc, Santa Rosa , Senior Backend Engineer, Postman Insights, Engineering , San Francisco, California