Head of Product Operations & Infrastructure Engineering

Company: Informatica LLC
Location: Redwood City
Posted on: January 26, 2025

Job Description:

Build Your Career at Informatica
We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.
Head of Product Operations & Infrastructure Engineering - Redwood City, California
We are looking for a visionary Group Vice President to lead all of Product Operations & Infrastructure Engineering across IDMC (Intelligent Data Management Cloud), powered by our GenAI CLAIRE engine, running on AWS, AZURE, GCP, OCI, and AWS Gov Cloud (FedRAMP). The ideal candidate will be a strong technical leader with a background in building products for enterprises and running 24x7 cloud operations @ scale, supporting thousands of enterprise customers & billions of dollars of cloud revenues, and managing the hyper-growth in consumption with utmost reliability.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse Informatica community where everyone can thrive.
This role will report to the SVP of Platform Engineering and lead a 200+ growing global organization.
Your Role Responsibilities? Here's What You'll Do

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• Strategic Leadership: Develop and execute a comprehensive strategy for multi-cloud IDMC platform infrastructure across AWS, GCP, Azure, and OCI hyperscalers AND product operations for Master Data Management, Cloud Data Integration, iPaaS, and Data Governance solutions.
  
• Innovation & Engineering Leadership: Lead a team of directors, managers, and engineers responsible for Infrastructure, Databases, Networking, Security and Product deployments and operations. Foster a symbiotic collaboration across R&D and Operational teams. Remain current with new technologies and industry trends to refine the cloud roadmap and position us for long-term success.
  
• Operational Excellence: Establish and drive Site Reliability Engineering (SRE) principles, including incident management, change management, and continuous improvement to ensure platform stability and swift resolution of production issues.
  
• Collaboration & Stakeholder Engagement: Partner with development, product, and customer support teams to ensure platform capabilities meet internal and external stakeholder needs and communicate effectively on operational priorities and incident response.
  
• Cost Management & Optimization: Lead efforts to optimize operational costs (COGS & Non-COGS), manage vendor relationships, and ensure efficient allocation of the cloud budget. Iterate to optimize cloud spend with creative capacity planning on a regular cadence.
  
  What We'd Like to See
  
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  • Bachelor's or Master's degree in computer science, Information Technology, or a related field.
    
  • 15+ years of experience in cloud with at least 7+ years in a leadership role in a product company overseeing Product Operations, Infrastructure, and SRE.
    
    Role Essentials
    
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    • Experience in building and scaling cloud-native architectures (AWS, Azure, GCP, OCI) for data platforms, and ecosystems such as Snowflake/Databricks with a focus on high availability, fault tolerance, and cost efficiency.
      
    • Experience building and owning Incident Management teams to deliver 24x7 reliable operations.
      
    • Experience with Security, networking & Compliance standards SOC2, ISO27001, and FedRAMP.
      
    • Must have experience as an engineering leader who has designed, delivered, and scaled cloud enterprise product/s.
      
    • Experience making buy versus build decisions, assessing in-house development versus integrating third-party platforms based on cost, scalability, and business needs.
      
    • A strong passion, for observability, performance monitoring, and system reliability, with a strong commitment to implementing robust monitoring and alerting practices.
      
    • Lead hiring, mentoring, and development of engineering leaders, fostering team growth.
      
      Perks & Benefits
      
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      • Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance, and 401k plan or international pension/retirement plans
        
      • Flexible time-off policy and hybrid working practices
        
      • Equity opportunities and an employee stock purchase program (ESPP)
        
      • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
        
        
        We're guided by our DATA values, and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.
        Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. . Connect with , , and . Informatica. Where data and AI come to life.

Keywords: Informatica LLC, Santa Rosa , Head of Product Operations & Infrastructure Engineering, Engineering , Redwood City, California